Returns/Exchange Policy and Shipping Details

Shipping details and rates:

FREE Xpresspost SHIPPING on Canadian and Continental USA Orders over $300.00 CAD before taxes (2-3 days in Canada, 3-5 days USA)!

Expedited parcel Ontario 2-7 days: $8.00

Expedited parcel Canada 2-7 days: $12.00

Expedited parcel USA 6-12 days: $18.00

Xpresspost Ontario 2-3 days: $12.00

Xpresspost Quebec & Prairies 2-3 days: $18.00

Xpresspost BC/Territories/Atlantic 2-3 days: $25.00

Xpresspost to Continental USA 3-5 days: $25.00

International shipping: 

England, Ireland, Iceland - purchase of up to $100 - Expedited shipping 7-12 days (No Tracking Number Available) $20.00

England, Ireland, Iceland - purchase of up to $100 - Xpresspost shipping 3-4 days $70.00 

England, Ireland, Iceland - purchase over $100 - Expedited shipping 7-12 days (No Tracking Number Available) $35.00

England, Ireland, Iceland - purchase over $100 - Xpresspost shipping 3-4 days $80.00

Greenland - purchase of up to $100 - Expedited shipping 6-10 days $60.00 (No Tracking Number Available)

Greenland - purchase over $100 - Expedited shipping 3-4 days $80.00 (No Tracking Number Available)

Australia - Expedited shipping 6-10 days (No Tracking Number Available) $25.00

Australia - Xpresspost shipping 4-7days $65.00

Don't see your country listed? Email us at info[@]evymama.ca with your address and we will give you a shipping quote before you finish your order!

We welcome your USA and International orders! Customer is responsible for all duties and taxes. Above shipping times are a guideline only, and may be affected by border customs or other factors beyond our control.

Web Orders will generally ship the next business day. All prices are in Canadian dollars. If an item is out of stock or if there are other factors that will delay your order we will contact you by email and/or by telephone at the number you provide.

Return / Exchange policy:

ONLINE PURCHASES

When shopping the Evymama online boutique, unworn, unwashed items with tags still attached can be returned for refund within 30 days of purchase. However, SALE items can only be EXCHANGED for store credit. Unfortunately, we cannot accept returns on teas, hygienikits, sealed products where the seal has been broken, or intimate apparel (not including bras). We also cannot accept returns of bras that have milk stains on them, so please ensure you try nursing bras on with nursing pads. Please note: Because of allergy concerns, we cannot accept returns with evidence of pets or smoking on them - such items will be returned to the customer, and will be treated as final sale.

Any shipping costs / duty incurred by Evymama on returns with insufficient postage will be charged back to the customer.

IN-STORE PURCHASES

When shopping at the Evymama boutique on Jane Street, we accept exchanges within 10 days on items that are unworn and unwashed with tags still attached. Bras, intimate apparel, teas, hygienikits and sealed products with a broken seal or with the tags removed are final sale. Sale items are also final sale. We can exchange for other products in the shop, or for store credit. We regret that we cannot offer refunds on in-store purchases.

If you have any further questions, please do not hesitate to contact the Jane Street boutique at (416) 913-0546 or the Danforth Avenue boutique at (416) 465-9991.